Host/Hostess

A Host/Hostess's duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Greeting customers as they walk into the restaurant Helping guests with reservations and guiding them to their table Giving guests accurate wait time estimates and seating them in the waiting area Providing customers with menus and answering any initial questions they may have Optimizing seating at different tables to ensure even workload for wait staff Answering phones and scheduling reservations with large parties