Forward deployed engineer

Shaped is building the real-time context engine for AI. Vector databases retrieve documents - we retrieve decisions.As a Forward Deployed Engineer at Shaped, you'll bridge engineering and our customers, helping them ship on Shaped, whether that's an agent, a recommender, a search experience, or something we haven't seen yet. This requires someone who can program and also sell - a killer combo!Experience/qualitiesSeveral years of engineering experience (Ex. could ship an end-to-end backend or ML service)Comfortable with Python and SQLHave experience talking to customers, whether you were a solutions engineer or a baristaExcited to wear many hats (sales, modeling, backend, frontend, etc.)Care about retrieval and recognize how broken context still is for agents todayResponsibilitiesHelp customers go from first POC to production in weeks, not quartersRun experiments to find the models, embeddings, and configurations that work for each customerBuild trust with customer engineering and product leaders so they keep shipping with usRun technical demos that close dealsBring customer pain back into the product roadmapThis is an in-person role in NYC (15 W 18th St). We sponsor international candidates (STEM OPT, OPT, H1B, O1, E3). Premium medical, dental, and vision; retirement plan; unlimited PTO; commuter benefits; fully-stocked office; dinner if you stay late.