Senior Catering Sales Manager

Omni Amelia Island Resort & SpaAt Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.Senior Catering Sales ManagerOverviewThe ideal candidate for this role will utilize creativity and have a keen attention to detail. The Senior Catering Sales Manager assists clients in planning and executing meetings and celebrations at Omni. This person is a leader to the team of Catering Sales Managers and Coordinator providing them with assistance, training and motivation needed to ensure that all groups receive the superior service they have come to expect from Omni Hotels & Resorts.ResponsibilitiesSolicitation of direct selling in the local Corporate and Social Catering market.Event planning and detailing for booked eventsMaximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible hotel departments.Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.Physically double-check all function arrangements against specifications of client. Correct where necessary.Client contract and effective communication to ensure repeat bookings.Update and increase client prospects through active prospectingMaximize revenues for the hotel through up-selling techniques.Be involved in and/or conduct departmental training.Use feedback from Group Medallia Meeting Planner Evaluations to improve service quality. Collaborate with DOC-CS on creating action plans to improve scores.Collaborate with DOC-CS on weekly and monthly forecasting procedures.Other duties as assigned by Director of Catering and Conference Services (DOC-CS).QualificationsCollege degree preferredAt least 4 years of progressive experience in a catering/sales hotel or related fieldKnowledge of the operations of the hotel industryDynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others Must have proven selling, negotiating and presentation skillsRequires knowledge of advanced sales techniques Highly developed customer service skills with strong attention to detail Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferredThe ability to delegate, effectively train and coach Must be able to work a flexible schedule including nights, weekends and holidaysProactively explore networking opportunitiesCommunity leadership experience Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following LinkEEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.