HR Receptionist - Field.
Job Contributions and Key Responsibilities:
The HR Receptionist – Field efficiently and effectively provides administrative support to the HR department while delivering excellent customer service to internal employees, external vendors and visitors. The position is responsible for general office administrative support to include providing excellent customer service to any person who comes to the front desk, filing, data entering, and performing other duties as assigned
Job Contributions and Key Responsibilities
Greet employees, customers, vendors and other visitors at the front desk
Answer and route incoming phone calls
Respond to EDD correspondence and requests
Distribute employee checks, W2’s, Employee Earnings Reports and process employee request forms
Process employment verifications according to company policy and federal, state, and local regulations
Maintain record of written warnings
Audit and enter new hire/rehire paperwork in HRIS and assist in maintaining files
Order office supplies for HR department
Manage incoming/outgoing mail to include internal distribution
Mail/Fax DE 34 reports for all companies.
Other duties as assigned
Knowledge, Skills and Abilities
Knowledge:
Front desk duties
Multiple-line phone system
Proficient using standard office software such as Word, PowerPoint, Excel, Outlook
Skills:
Excellent interpersonal skills, to including a professional and diplomatic demeanor
High level of organizational and time management skills
Demonstrate a sense of urgency and self-starter
Customer service
Communicate fluently (verbal, written, listening and presentation) in English and Spanish required
Abilities:
Promote RAC’s values – Honesty, Fairness and Respect
Ability to inspire and promote teamwork and positive morale among all employees
Ability to actively support all processes toward the achievement of RAC’s objectives
Competencies
Outward Mindset – Intermediate/Inconsistent
Effective Execution – Advanced/Proficient
Conflict Management – Intermediate/Inconsistent
Service Orientation – Advanced/Proficient
Achievement Orientation – Advanced/Proficient
Self-Management – Intermediate/Inconsistent
Accountability - Advanced/Proficient
Collaboration - Advanced/Proficient
Sense of Urgency - Advanced/Proficient
Strategic Patterning – Intermediate/Inconsistent
HR Operational Excellence – Intermediate/Inconsistent
Labor Relations – Intermediate/Inconsistent
Talent Management - Basic/Learning
Culture Deployment - Basic/Learning
Education Level:
High School Diploma
Years of experience:
Minimum 3 years’ experience working in an office environment to include front desk and data entry
Languages
English Spoken: