Floor Supervisor at Union League National

Job Title: Floor Supervisor - Union League National Golf Club Reports to: Dining Room Manager F&B Manager - Union League National Golf Club Objective: The Floor Supervisor ensures a high standard of appearance, hospitality, and service in personnel and cleanliness of all dining spaces at ULN. We are seeking a motivated and service-focused Entry-Level Floor Manager to join our team. This is an exciting opportunity for an emerging hospitality professional to gain hands-on leadership experience in a refined, member-focused environment. The Floor Manager plays a key role in overseeing daily dining operations, ensuring exceptional service standards, supporting front-of-house staff, and maintaining the welcoming atmosphere our members expect. Responsibilities:• Managerial presence on dining floor during service hours. • Has owner's eyes. Understands the need to be consistently "member ready" in both appearance and service. • Lead a high-performance team while promoting and teaching sales techniques that will benefit the dining room. • Communicate between front of house and back of house regarding cover counts, specials, and food problems. • Follows and enforces the sequence of service techniques including but not limited to: delivering drinks, ordering food, coursing, and firing food. • Inspects overall room for cleanliness & works with Manager on duty for preventative maintenance. Inspect tabletops to ensure neat, clean, and orderly presentation. • Verifies that all side work is assigned and completed. Report any issues or concerns to the rest of the management team. • Strives to learn members' names and preferences. Build rapport with new members and existing members. • Completes an end-of-the-shift report for respective sales areas and ensures accuracy. • Attend manager meetings and contribute ideas. Has excellent foresight with respect to knowing what is going on in the club & companion amenities. . • Maintain and print clean food and beverage menus at the podium • Other duties to be determined Skills:• Self-directed and proactive • Work well with other employees, including chefs and dining staff • Even-tempered • Nights, holidays, Weekends required • Leads by example • Wine and beverage knowledge • Communicate confidently and professionally • Stay organized and calm under pressure • Loves creating memorable guest experiences Position Requirements:• Bachelor's Degree (preferred) • 1 year of hospitality experience • Ability and Experience with JONAS, 7ROOMS, Outlook 365, and ADP preferred Compensation:• Fair Wages & Safe work environment • Employee Meals • Energetic, multi-faceted, team-oriented work atmosphere • Opportunities to promote from within • Uniform allowance • $21 per hour - with a 60-day review with potential to adjust salary as needs & responsibility grow within the position This is more than a job - it's a pathway into hospitality leadership.