General Manager

The General Manager leads, trains, and develops the caf team, including baristas and shift leads. They are responsible for hiring, coaching, scheduling, and creating a positive work environment that encourages growth, accountability, and teamwork.The General Manager oversees daily caf operations to ensure efficient service, high product quality, and adherence to company standards. They monitor workflow, resolve operational issues, and ensure the caf runs smoothly during all shifts.The General Manager is responsible for maintaining exceptional guest experiences by modeling hospitality and addressing customer concerns quickly and professionally. They ensure the caf environment reflects the welcoming, community-centered culture of Myth & Legend.The General Manager manages inventory, ordering, and product availability to ensure the caf is properly stocked while minimizing waste. They track key items such as coffee, milk, food, and retail products to support consistent operations.The General Manager maintains the cleanliness, organization, and appearance of the caf. They ensure that health and safety standards, cleaning procedures, and equipment maintenance routines are consistently followed.The General Manager is responsible for managing labor and scheduling to ensure proper staffing levels while maintaining efficient labor costs. They review team performance, monitor productivity, and adjust schedules to support business needs.The General Manager tracks and reviews caf performance metrics such as sales, labor, and product usage. They use these insights to identify opportunities for improvement and help drive the overall success of the location.This role requires strong leadership, organizational skills, and the ability to manage multiple priorities in a fast-paced caf environment. The General Manager must be dependable, proactive, and capable of making sound decisions that support both the team and the business.The ideal candidate has previous leadership or management experience in hospitality, retail, or food service. They demonstrate strong communication skills, a passion for coffee and hospitality, and a commitment to building a positive, high-performing team. recblid q8bwvehe0ykh78gxfd8s4q0um8nq64