Front Desk Customer Service

A high-end retailer is seeking a dependable and professional Front Desk Customer Service Representative to join their team. This is a great opportunity for someone who enjoys working with customers, staying organized, and helping keep daily office and retail operations running smoothly. The ideal candidate will be friendly, reliable, detail-oriented, and comfortable handling a mix of customer service and administrative responsibilities. This position requires someone who can communicate professionally, provide excellent customer service, and follow through on daily tasks. Responsibilities: Answer incoming phone calls and transfer calls to the appropriate department Greet and assist customers in a professional and friendly manner Provide excellent customer service and make sure customers are treated with care and respect Process credit card payments and sales transactions Collect and enter customer information for deliveries Use Excel and Microsoft Office to track information and complete administrative tasks Assist with clerical duties, filing, data entry, and general office support Communicate with different departments to help ensure customer needs are handled properly Maintain a clean, organized, and professional front desk area Help with additional office or customer service tasks as needed Requirements: Previous customer service, front desk, office, retail, or administrative experience preferred Strong communication and phone skills Comfortable using Microsoft Office, including Excel Ability to stay organized and handle multiple tasks Professional, friendly, and dependable Strong attention to detail Must be reliable and able to show up consistently each week Comfortable working Saturdays on a regular basis Schedule: This is a part-time position, typically 3–4 days per week. Regular Saturday availability is required, usually from 9:45 a.m. to 6:00 p.m. The schedule will also include 2–3 weekdays, usually around 11:00 a.m. to 6:00 p.m., with occasional later end times depending on when the work is completed. Pay: $18.00–$21.00 per hour, depending on experience. This is a great opportunity for someone looking for part-time work in a professional retail environment. Qualified retirees are encouraged to apply. Employment Type: Part Time Salary: $18 - $21 Hourly Bonus/Commission: No