Hardware Associate/Part-time

We are looking for a dependable, mature Sales Associate for all sales duties. Looking for someone who will show up when scheduled ready to work. Our store hours are 8:00 - 7:00 Monday -Saturday and 10:00 -7:00 on Sunday. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service. Assess customers needs and provide assistance and information on product features. Welcome customers to the store and answer their queries. “Go the extra mile” to provide customer satisfaction. Maintain in-stock and presentable condition in all areas. Actively seek out customers in store Remain knowledgeable on products offered and discuss available options. Process POS (point of sale) purchases Handle returns of merchandise. Merchandising abilities Assemble merchandise. Help customers load merchandise. Arrive on time ready to work when scheduled. Must work weekends. Skills Proven work experience as a Retail Sales associate, Customer Service representative or similar role Basic understanding of sales principles and customer service practices Merchandising experience Assemble merchandise Able to lift 50 - 80 pounds Proficiency in English Basic Math skills Working knowledge of customer and market dynamics and requirements Hands-on experience with POS transactions A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Availability to work flexible shifts. Must work weekends. High school degree. Knowledge of plumbing, electrical, tools, lawn equipment or hardware a plus. Forklift operation a plus. Job Type: Part-time Pay: $10.00 - $11.00 per hour Expected hours: 20 – 30 per week Shift: Day shift Evening shift Education: High school or equivalent (Required) Experience: retail sales: 1 year (Required) Work Location: In person