Accounts Receivable / Collections Specialist

Job Description Description & Requirements The Accounts Receivable / Collections Specialist is responsible for the collection of accounts receivable by coordinating payment collection and servicing of customer accounts. In addition, this position will work closely with the sales team and customers to strengthen and establish professional relationships.Essential ResponsibilitiesApply customer paymentsProcess credit card payments and creditsResearch and resolve payment discrepancies, unapplied payments, etc.Review aging report and make collections efforts through telephone, email, fax, and mailComplete customer account reconciliationCustomer account maintenanceProvide proof of delivery, invoices, and statements to customers and staff as needed Inform Sales Representatives of account status, discrepancies, etc.Work with other departments to resolve problems and enhance customer serviceWork with customers to obtain appropriate tax, credit, and contact informationGenerate reports for Sales Representatives and A/R ManagerReview and release pending orders once account requirements are verifiedAdditional duties or special projects as assigned.Experience, Education & Physical RequirementsHigh School diploma required, associate’s degree or higher preferred.2+ years accounting experience in collections or related fieldStrong organization skills, ability to prioritize work and multitask effectively and efficiently in a fast pace, heavy workload environmentDetail oriented and responsive, deadline-drivenStrong customer service skills, ability to maintain a professional demeanor and develop and maintain solid relationships with a focus on high profile customersStrong focus on teamwork and ability to manage relationships across multiple departmentsExcellent verbal and written communication skillsAnalytical/Critical thinking skillsKnowledge of accounting principles and practicesProficient in Microsoft office Suite of productsStrong computer skills with an emphasis on accounting software and 10-key touchAbility to identify, research and resolve account discrepanciesMust meet deadlines and manage a high volume of incoming emails and calls and respond in a professional and polite manner in a timely fashion.Ability to pass job-related employment screenings.Compensation & BenefitsBradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.About BradyPLUSBradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.