Part-Time Teller

Job description First Community Bank Part-Time Teller Job Description Overview: The Receptionist and Teller positions serve as the first point of contact for clients at First Community Bank in person and through telephone contact. For both positions, the candidate must be proactive, friendly, well organized, flexible, and have multi-tasking ability. He or she must also display a high level of professionalism and be courteous to both clients and associates. Essential duties: · Project a courteous, professional and service-oriented image to all clients, vendors, visitors, and associates · Provide excellent customer service by actively listening to customers and addressing their needs · Exhibit confidence and maintain confidentiality · Assist customers with inquiries, account updates, and general information · Assist with and attend special bank functions as needed · Demonstrate reliable attendance · Detect and prevent fraud by following established protocols and procedures · Collaborate with team members to resolve customer issues and ensure customer satisfaction · Perform customer account maintenance as needed · Process transactions accurately, including debits, credits, and cash handling · Upsell products and services to meet customer needs and achieve sales targets · Perform cash management duties, including opening and closing cash registers · Other duties as assigned Qualifications (Education, Work Experience, Skills): · High School Diploma or equivalent · Strong interpersonal etiquette and written communications · Ability to handle difficult situations with professionalism and empathy · Strong match skills for accurate transaction processing · Customer service experience preferred · Proficient in professional communications, including the use of computer systems and software applications, including MS Office Suite · Friendly, positive attitude and sense of humor · Knowledge of the financial services industry is an asset Additional Compensation: · Annual bonus eligible Schedule: · Monday to Friday · 2-3 Saturdays per month, 8 am to 12:15 pm This Job is: · Open to applicants who do not have a college diploma Work Remotely · No Job Types: Part-time Pay: $16.00 - $20.00 per hour Experience: · Customer service: 1 year (Required) Job Type: Part-time Pay: $16.00 - $20.00 per hour Expected hours: 20 – 25 per week Work Location: In person