IT Support Associate

We're hiring on behalf of a Haystack partner!The Role Support the operations team in resolving technical problems within Amazon operations facilities Allocate, maintain, and troubleshoot IT equipment used in Amazon Operations facilities Handle support requests and procedures across the network Assist in training new hires Continuously learn new technologies Travel within your local or regional area to support customersWhat You'll Need Experience troubleshooting integrated and interdependent computer systems Experience in a dynamic environment with a high degree of customer service Ability to lift up to 49 pounds, stand/walk during shifts up to 12 hours, and frequently push, pull, squat, bend, and reach 1+ years of Windows, Mac, or Linux Operating systems support experience or equivalent CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications (preferred)What's On Offer Competitive compensation packages Comprehensive healthcare benefits starting on Day 1 Matching 401(k) program Up to 20 weeks of paid parental leaveApply via Haystack today!