Business Operations & Marketing Associate

About UsAt Rufus Labs, we’re on a mission to transform warehouse and supply chain operations with advanced wearable barcode scanners and warehouse intelligence software. Our flagship platform, WorkHero, helps customers double productivity by combining human automation, labor analytics, and intelligent scanning technology into one seamless system. We serve industry leaders across 3PL, eCommerce, manufacturing, and distribution.We’re looking for a highly organized, execution-focused Business Operations & Marketing Associate to work directly with C-suite and Exec leadership to support cross-functional initiatives across marketing, operations, customer experience, and internal execution. This is for someone who thrives in fast-moving environments and isn’t afraid to jump in wherever needed. This is an early-career, high-growth role for someone who wants to learn how a startup actually runs — not from the sidelines, but in the middle of it.You’ll help drive initiatives across the company while also jumping in wherever leverage is needed — whether that’s coordinating a trade show, improving a process, supporting customers during a spike, or preparing hardware shipments.This role is hands-on. It includes real operational work in our LA office. If you’re looking for something purely strategic, this is not that. If you want exposure, ownership, and rapid growth — it might be exactly that.What You’ll DoMarketing & Growth ExecutionManage and schedule LinkedIn/social contentCoordinate marketing assets (case studies, decks, graphics, product videos)Support website updates and campaign launchesAssist with product launch announcements and outbound initiativesTrade Shows & EventsOwn logistics for trade shows (shipping devices, booth coordination, travel, lead tracking)Ensure demo kits, collateral, and devices are configured and readyCoordinate vendors and partners to execute high-quality eventsCustomer Experience SupportStep in to support inbound customer requests during demand spikesCoordinate internally to resolve issues quicklyImprove documentation and support workflows over timeOperations & Fulfillment (LA Office)Assist with device preparation, configuration, and packagingSupport inventory organization and demo kit readinessHelp ship orders when neededExecutive & Cross-Functional InitiativesTrack and drive execution on key internal projectsImprove systems and documentationHelp identify operational bottlenecks and propose solutionsWho You Are0–2 years of experience (startup, consulting, operations, marketing, or similar high-intensity environment)Extremely organized and detail-orientedComfortable moving between strategy discussions and hands-on executionStrong written and verbal communicatorTech-savvy and comfortable using modern tools (HubSpot, Google Workspace, Apollo, Slack, AI tools, etc.)Based in Los Angeles and willing to work in-office when neededMost importantly: You don’t say “that’s not my job.”You move quickly and take initiative.You care about outcomes more than titles.You want to build something meaningful — and grow with it.What You’ll GainDirect exposure to company leadershipA front-row seat to how a hardware + software startup scalesBroad operational experience across marketing, sales, customer success, and logisticsIncreasing responsibility over time based on performanceA path toward senior operations or leadership roles as the company growsGrowth here is earned. If you perform, your scope will expand.CompensationCompetitive salary based on experienceMeaningful early-stage equityHow to ApplySend us your resume along with a short note explaining:Why you want to work at a high-velocity logistics tech companyA time you stepped outside your job description to get something doneWhy Rufus Labs specificallyWe value initiative. Show us yours.