Medical Front Office Representative

Job Overview We are seeking a dedicated and personable Medical Front Office Representative to join our team Monday through Thursday. This role is essential in providing exceptional patient care and ensuring a welcoming atmosphere for all visitors. The ideal candidate will possess strong customer service skills, insurance verification skills, and strong communication skills both verbal and written. Responsibilities - Greet and welcome patients upon arrival, ensuring a friendly and professional atmosphere.- Manage check-in procedures efficiently, take payments, and book follow up appointments.- Answering the phone in a friendly and informative manner.- Maintaining accurate records of insurance coverage and ensuring insurance verification/coverage is up to date and accurate.- Cleaning treatment rooms after each appointment and stocking treatment rooms with appropriate supplies.- Making sure patients needs are met and they are comfortable in the office setting. Qualifications - Previous medical office experience is preferred.- Strong customer service skills with a focus on patient relations and satisfaction.- Excellent phone etiquette and communication skills.- Familiarity with phone systems and booking software is advantageous.- A positive attitude, strong work ethic, and ability to work well in busy medical office.- High school diploma or equivalent. Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 15 – 20 per week Experience: Phone etiquette: 1 year (Required) Customer service: 1 year (Required) Work Location: In person