Insurance Account Manager

Job DescriptionHarbor Insurance Agency is an Independent Insurance Agency serving Western KY & Middle TN. We represent one of the largest selections of highly rated insurance carriers in the marketplace and we are looking to grow and expand our team.We are seeking a confident, and highly motivated professional ready to grow their career as a trusted insurance advisor in the markets we serve. This is an excellent opportunity for a detail-oriented, customer service-focused professional to manage a diverse commercial book of business. As a Commercial Lines Account Manager, you will be responsible for providing timely and professional client service to a large base of existing customers within our two agency locations.Apply today to start your path to a new career as a trusted insurance professional!Experience as a Commercial Lines Account Manager/Customer Service Representative and an active Property & Casualty License are preferred, but not required. New to the insurance industry? Your base salary will start at $40,000. Experienced insurance professionals will start with base salary up to $60,000, depending on experience.Apply for the position today by completing the form and the assessment.BenefitsAnnual Base Salary + Commission + Bonus OpportunitiesPaid VacationPaid HolidaysOpportunity for Bonus Pay + CommissionsEmployer Sponsored 401K PlanEmployer Sponsored & Paid Health InsuranceEmployer Paid Life Insurance, Short Term and Long Term DisabilityVoluntary Benefit Options for Dental, Vision and Dependent Life InsuranceFlexible Work ScheduleNo Night or Weekend Required Work SchedulesGrowth Opportunities for Advanced PositionsGroup Social Activities such Christmas parties, Employee Dinners, Celebrations, etc.Civic & Community Involvement supported & encouragedAll Insurance Education & Licensing 100% Paid by EmployerHybrid schedule may be consideredFlexible ScheduleDental InsuranceVision InsuranceLife InsuranceDisability InsuranceHands on TrainingRetirement PlanCareer Growth OpportunitiesEvenings OffMon-Fri ScheduleResponsibilitiesDay to Day maintenance and servicing of assigned customer accounts, including but not limited to:Maintaining a high level of client service and satisfactionSupport Producers sales efforts by developing complete submissions on new and renewal business and obtain quotes in conjunction with agency marketing proceduresMaintaining Agency Management System and electronic files to ensure proper documentation for assigned client accounts including policies, endorsements, invoices, binders, certificates of insurance, etc. in a timely manner.Achieving agency account retention goals through proactive account rounding, cross selling of higher coverage limits, enhancement endorsements, and consultative recommendations that benefit individual customer's needsDeveloping strong relationships with clients through proactive and responsive communicationResponding to all inquiries, customer policy change requests, cancellation requests, and sales requests within specified timeframeParticipation in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletinsParticipation in any special projects at managements request, including acting as a peer mentor and trainer as neededRequirementsExperience as a Commercial Lines Account Manager or Commercial Lines Customer Service Representative preferred (but not required)Active Property & Casualty insurance license preferred (but not required)Two-year Associate Degree or Four-year Bachelor's Degree preferred (but not required)Experience and expertise in operating in an electronic environment; excellent automation skills, including agency management systems, Microsoft Office, other relevant software, and phone systemsExcellent time management, organizational, problem-solving, and communication skillsPossessing an upbeat, positive, and enthusiastic attitudeAbility to work independently and as part of a teamStrong customer service skillsDriven and goal-oriented individualAbility to tactfully handle stressful and difficult situations.Knowledge of commercial insurance products, and the underwriting process for commercial insurance a plusCompany DescriptionOur local insurance agency is located in Hopkinsville. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!