Truck Dispatcher

Job Description The Truck Dispatcher will manage towing fleet operations by coordinating drivers, maintaining clear communication, and ensuring accurate record keeping. Working with a small team of 1-5 drivers, the dispatcher will utilize Towbook software to efficiently assign tows and track fleet activities. The role demands flexibility in working hours and involves direct customer communication to provide timely and effective service. ResponsibilitiesCoordinate towing drivers and assign tasks using Towbook softwareManage communication between dispatchers, drivers, and customersMaintain accurate records of towing activities and driver statusesProvide direct customer support and updates during service callsEnsure timely dispatch and resolution of transportation requests Required QualificationsMinimum 1 year experience in logistics or transportationProficient with transportation software, specifically TowbookStrong customer service and communication skillsEffective problem-solving abilitiesHigh attention to detail and accuracy in record keepingAbility to multitask and manage stress in a fast-paced environment Preferred QualificationsAssociate degree in Logistics or Transportation