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Dairy Manager
Amarillo, TXMarch 23rd, 2026
The Dairy Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Dairy Department. He/She coordinates human relations for the Dairy Department and ensures execution of all company and department policies and procedures on a timely basis.Key Responsibilities:When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guestResponsible for hiring, training and performance management of team membersResponsible for communication of information distribution to entire departmentResponsible for maintaining positive atmosphere, spirit and morale within the departmentDemonstrate effective leadership skills by managing time and delegationDevelop team members and future leaders utilizing available materials and systemsSupport and execute division concepts and programsAccountable for executing and meeting financial goalsResponsible for identifying areas of opportunity throughout the store and within the departmentEnsure quality and consistent product availability and solutions to our guestsResponsible for safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assetsPractice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the sameOversee that department systems and processes are utilized consistently and correctlyDirect meetings with the department leadership team to effectively plan production and promotion goalsVerifies team member schedules against business needsCoach and discipline team members as necessary in accordance with policy and procedures with support from Talent ManagementVerify all books and manuals are kept updatedOversee inventory process and reportingOversee that Food Safety Procedures are adhered toApprove all purchase orders and maintain adequate levelsMaintain stock levels. Keep the shelves full of ad merchandise and items kept in back stockEnsure proper rotation procedures are being enforcedMake sure all tags are properly placed and in good conditionDemonstrate good conflict management skillsPerform other duties assigned by upper managementKey Requirements:Must be 18 years of age or olderHigh School Diploma or equivalentMinimum of 1 years' experience in grocery or dairy departmentThe Department Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team membersAbility to work and communicate with all levels of management and subordinates in a professional mannerAbility to self-motivate, problem-solve and work with minimal supervisionBe able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting at a height of 5 feet, climbing, pushing, pulling, and walkingAbility to lift and carry items weighing up to 75 lbs. and push and pull up to 100 lbsAbility to work within a freezer and / or fridge for an extended period of timeMust possess technical skills to perform basic math and computer tasks (Word, Excel, Email).Ability to work at fast-paced, but efficient and controlled mannerMust maintain Certified Food Safety Manager certificationBilingual English/Spanish a plusAbility to receive phone calls at homeMust be flexible to work various hours/shifts, including weekends and holidaysMust attend meetings, including out-of-town, requiring overnight staysMust be able to transfer to another store within the areaAbility to function as a team member and get along with othersThis job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
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