Teller
Job Description
Salary:Expree Credit Union is looking for a qualified full-time Teller. At Expree, we know that our employees are our most valuable asset and that, together, we have the ability to make a difference in the lives of our members and our organization. Expree Credit Union is committed to providing hand-crafted solutions with high-quality financial products and services.In the role of the full-time Teller, you will provide member satisfaction and retention by building relationships, promoting products and services, and ensuring compliance with all policies, procedures, and regulations.Benefits:Expree offers a competitive benefits package including: Medical, Dental, and Vision Insurance; Life Insurance; Paid time off, and Holidays; 401K with matching funds.Responsibilities:Greet and welcome members to the credit union in a courteous, professional, and timely mannerProvide prompt, accurate, and efficient member transactionsReceive share draft/checks and cash for deposit to accounts; verify amounts, examine share draft/checks for proper endorsement, and enter deposits into recordsCash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.Assist with mail or email transactions, when available.Maintain an up-to-date comprehensive knowledge of all credit union products and services that are handled or promoted by tellersMaintain an up-to-date and comprehensive knowledge of all related policies, rules, and regulations for the teller area including robbery proceduresPlace holds on accounts for uncollected funds.Balance the cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.Answer phone calls and transfer accordinglyOther duties as required.Qualifications:High School Diploma or GED requiredAt least 1 year of Teller/Cash Handling experienceGeneral knowledge of credit union or banking practicesTrustworthiness and the ability to act with integritySkills:Excellent written and verbal communication skillsExcellent analytical and math skillsHigh attention to detail and accuracyAbility to deal with difficult members and difficult situations in a very professional mannerMaintain confidential and sensitive informationStrong computer and keyboarding skills, including data entry, transaction processing, or recordkeepingCustomer service experience involving direct interaction with the publicStrong ability to communicate and collaborate with team membersThose who are bi-lingual in Spanish/English are encouraged to apply.