Manager I, Data Entry

This job is with LexisNexis Legal & Professional®, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About The BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we deliver a wide range of solutions that help businesses drive revenue growth, maximize operational efficiency, and improve customer experience. Our offerings address critical challenges across Anti‑Money Laundering / Counter‑Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management.Learn more at: https://risk.lexisnexis.comAbout The RoleThe Data Entry Manager I is responsible for overseeing data entry operations and ensuring the accurate and efficient processing of business and statistical information. This role manages a team of data entry professionals and is accountable for performance, quality, and alignment with operational and service objectives.ResponsibilitiesLead and manage day-to-day data entry operations, including the input and verification of standard and complex coded or uncoded dataSupervise and develop a small team of data entry associates and/or team leads, ensuring high performance and accountabilityEstablish priorities and allocate resources to meet service-level agreements and operational goalsMonitor performance metrics and implement improvements to meet productivity, accuracy, and quality standardsApply organizational policies and business plans to guide decision-making with moderate oversightConduct performance evaluations, set employee objectives, and make compensation recommendationsIdentify and implement process improvements to enhance efficiency, accuracy, and workflow effectivenessCollaborate with cross-functional teams and engage with customers to support business needs and service deliveryManage customer-facing interactions related to data processing, ensuring professionalism and responsivenessRequirements3-5 years of experience in data entry, operations, or a related fieldDemonstrated people management or team lead experience in a structured environmentExperience operating data entry systems and processing business or statistical dataWorking knowledge of technical tools including SQL (querying), SharePoint lists, and Microsoft ExcelExperience in data processing and handling large datasetsProven ability to work in customer-facing environmentsCore CompetenciesTechnical proficiency with data tools and systems (SQL, Excel, SharePoint)Strong organizational, prioritization, and problem-solving abilitiesAbility to adapt to changing operational demands and meet deadlinesExcellent communication skills, with the ability to interact with both internal stakeholders and customersWorking For YouWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsIn addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choiceU.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job SeekersEEO Know Your Rights.]]>