Special Inventory Tax (SIT) Deputy Specialist I

Position Description The Special Inventory Tax Deputy Specialist I supports the operations of the Special Inventory Tax Section within the Harris County Tax Office. This role is responsible for processing tax-related filings, providing customer service to various types of dealers, maintaining accurate records, and supporting interdepartmental requests. The Specialist ensures compliance with applicable tax laws, confidentiality requirements, and departmental policies while contributing to the efficient administration of special inventory tax functions. This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs. About the Tax Assessor-Collector The Harris County Tax Assessor-Collector's Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including: Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities. Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees. Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll. Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county's needs. JOB DUTIES AND RESPONSIBILITIES Process current and prior year Declarations, Monthly Statements, and/or payments received from various types of dealers. Process amended Monthly Statements and/ or Declarations per dealer request. Write and mail various letters of correspondence to the dealers. Research return mail. Assist dealers over the phone, email, fax and in-person. Adhere to strict confidentiality laws regarding dealer records. Assist other departments within the Tax Office, County Attorney's Office and the Harris County Appraisal District with requests using the Special Inventory Tax system. Research historical documents and appear in court as required by court subpoenas (as needed). Performs other duties as assigned Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements Education High school diploma or equivalent from an accredited institution within the U.S. Experience Minimum of one (1) year of experience in clerical and/or administrative experience in tax, finance, or accounting-related role. Minimum of one (1) year of experience in handling customer service inquiries. KNOWLEDGE, SKILLS AND ABILITIES Comprehensive knowledge of special inventory tax regulations and compliance requirements. Advanced understanding of tax records management and reporting procedures. Strong knowledge of open records request processing and legal guidelines. Customer service principles and conflict resolution strategies. Proficient in Microsoft Office Suite and tax-related software systems. Leadership and team coordination skills. Strong problem-solving and decision-making abilities. Excellent verbal and written communication skills. Ability to train and mentor staff. Organizational and multitasking skills. Proficient in handling sensitive information with confidentiality. NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences Experience Up to one (1) year of specialized or technical training beyond high school. General Information Work Environment & Physical demands: Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation. This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs. Sedentary role with light physical effort required, however, it may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 30 lbs. or similar activities (e.g., filing, delivering, sorting). A frequent volume of work and deadlines impose strain on a routine basis. The position may occasionally require extended hours during peak tax periods or special projects. Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). This role is a standard office role that requires remaining stationary for long periods of time. At times, boxes or equipment must be transported weighing up to 30 lbs. Location TBD Hours TBD Open Until Filled / Reviewing Applications on a Rolling Basis Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits Medical Coverage Dental Coverage Vision Coverage Wellness Plan Life Insurance Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off (PTO) Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) Eleven (11) County-observed holidays One (1) floating holiday per year Paid Parental Leave* Sick Leave Retirement Savings Benefit 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: Professional learning & development opportunities Retirement pension (TCDRS defined benefit plan) Flexible work schedule* METRO RideSponsor Program* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: www.benefitsathctx.com 01 What is the highest level of education you have completed? Please select from below. (Copy of official certificate, diploma and/or transcript must be attached to the application)] High School Diploma (US) Certificate of High School Equivalency (GED) Associate's Degree Bachelor's Degree Master's Degree or higher None of the above 02 Which of the following best describes your verifiable paid work experience in clerical and/or administrative experience in tax, finance, or accounting-related role? (To be considered, qualifying experience must be documented in your application's employment history)] Less than one (1) year One (1) year or more I do not have this experience 03 Please provide details about your verifiable paid work experience in clerical and/or administrative experience in tax, finance, or accounting-related role. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.] 04 Which of the following best describes your verifiable experience in handling customer service inquiries? (To be considered, qualifying experience must be documented in your application's employment history) Less than one (1) year One (1) year or more I do not have this experience 05 Please provide details about your verifiable experience in handling customer service inquiries. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided. 06 Do you have up to one (1) year of specialized or technical training beyond high school? Yes No 07 Do you have a family member who is currently employed with the Harris County Tax Office? If yes, please provide their first and last name. 08 Are you currently employed by or on assignment with a staffing agency to perform work for the Harris County Tax Office? Yes No 09 Are you now employed or have you previously been employed by Harris County? Yes, I am now employed or have been previously employed by Harris County No 10 If you answered 'Yes' in response to the previous question, which Harris County department were you most recently employed by? Please enter 'N/A' if not applicable. 11 If previously employed by Harris County, please provide your employee ID number or the full name under which you were employed in the space provided. Please enter 'N/A' if not applicable. 12 If you were previously employed by Harris County, are you currently eligible for rehire with that department? Yes No 13 Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check. Advanced Intermediate Basic Entry Level Not proficient Required Question Employer Harris County Address 1111 Fannin St Ste. 600 Houston, Texas, 77002 Phone 713-274-5445 Website https://www.governmentjobs.com/careers/harriscountytx