Inside Sales - Warren

Job Description IMMEDIATE SUPERVISOR:Store ManagerBASIC FUNCTION: responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service.RESPONSIBILITIES (other Duties May Be Assigned As Needed)Process customer orders in person or on phoneAssist customers with their products in store & yardFollow up on quotes, outstanding orders, etcProvide a high level of customer service to ensure clients complete satisfactionDevelop relationships with customers responding to their questions efficiently and courteouslyEfficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction Discussing features and benefits of products and servicesDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountSkills, Knowledge & AbilitiesAbility to read, write, and speak in EnglishAble to complete basic math and measurement skillsProficient with Microsoft Office productsBuilding material knowledge and or experience, preferredDetail orientedTo be self-motivated and have a strong work ethicAbility to work independently and within a team settingCommunication (verbal communication, persuasive impact, listening, written communication)PHYSICAL DEMANDSAbility to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbsAbility to stand and sit, climb or balance, and stoop, kneel, crouch, or crawl.Manual dexterity.Ability to talk and hear.Store Hours: Monday - Saturday 7:00A - 5:00pm, Part or Full Time Available!!**This is not a remote work position**20-45+