Operations Support Associate

Operations Support Associate Client is helping our client find an Operations Support Associate to join its designated market team. In this role, youll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness. The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment. What You'll Do: Customer Service and Vehicle Processing: Assist customers with the rental process, including check-in, vehicle assignment, and rental return. Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections. Manage and organize vehicle compliance documents. Operational Support: Organize the vehicle lot and coordinate vehicle transportation. Complete daily rental operations tasks. Report vehicle issues, program challenges, and bugs to the designated point of contact. Standards and Communication: Maintain the companys service standards when interacting with drivers. Communicate effectively with on-site staff and remote support teams. Provide clear, concise updates and maintain accurate documentation. Ideal candidate profile Someone outgoing and able to have a conversation (they will need to talk to customers), and then also work heads down and clean/move a car. Past car detailing experience is a plus, or someone who has worked around cars, or has worked outside Daily tasks