Senior Customer Construction Manager, NA

About Vantage Data CentersVantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Construction DepartmentThe Construction team is responsible for the entire process flow of delivering the physical data centers from shovel ready state through commissioning, working with Sales, Operations, and management along the way. Construction implements and executes upon the work product developed by the Development & Engineering (D&E) team. The team also manages Vantage’s build partners to success through technical feedback and review, and actively participating in review of schedule and budget.Many times, a role like this at other companies is purely oversight. One thing that distinguishes Vantage is that our construction teams are given the responsibility and authority to directly drive the process. When compared to external resources, our internal team can ensure the key stakeholders are engaged in the decision-making process to align long-term operational sustainability with value engineering and cost metrics to deliver products aligned with corporate goals. This approach empowers each member of the team to drive high- impact decisions and even more impactful results.Position OverviewVantage is looking for a driven Senior Customer Construction Manager of Customer Construction to provide project leadership for our growing customer direct construction projects. This position will oversee assigned customer construction projects, customer financial approval, design, permitting, and all aspects of construction.As a project leader, you will be responsible for managing multiple projects and teams as well as ensuring assigned customer projects are in alignment with the customers’ objectives. Collaboration and integration in the sales lifecycle process including client interface is integral to the role. Coordination and translation of requirements from Vantage’s internal subject matter experts and operation teams ensures long term operational sustainability is preserved while driving towards optimized construction delivery.Essential Job FunctionsLead all aspects of assigned customer construction projects, not limited but inclusive of the following:Project set up with project budget and schedule creation and oversightRFP development, pre-bid planning, oversight, and coordinationManaging all design phases and documents working internally with stakeholder groups and SME’sCustomer engagement for sales and fulfillment of project requirementsCoordination and supervision of design-build, and design bid build contractorsOversight of physical construction activities on siteLeading commissioning of critical systems integration across new customer builds and existing data centersHand-off of physical data center and project documents to customer and operationsManagement in contractor safety performanceCoordination and logistical planning for all OFCI equipmentManagement of project scope, safety, schedule, stakeholder, data center work rules, and budgetDrive all aspects of construction including pre-construction, design development, permitting and entitlements, competitive bid process, team selection, construction oversight, commissioning, and project closeoutAct as project leader, drive coordination and integration of internal stakeholders within the projectFor assigned customer construction projects manage direct reports and third-party project management resources and track staffing utilizationDutiesManage assigned portfolio execution of customer projects from concept through commissioning and prepare various reports on a monthly and/or quarterly basisPartner with customer and internal Vantage teams to standardize customer construction delivery across the Vantage portfolio that minimizes impact/drag on Vantage resourcesOwn project resource allocation and project workflow for direct reports and third-party project management continent workforceDrive day-to-day construction decisions to conclusionQA/QC work products of direct reports to confirm accuracy. Manage inputs and delivery of work products from internal team members to ensure that new data center spaces comply with all customer applicable requirementsTOF (Tenant Order Form) creation and management for customer buildsEstablish project budgets to include funding for project management and VDC overhead. Submit approval packages to TOF approval group and customerSupport sales in customer engagement and fulfillment of requirements as tied to leases and manage delivery in accordance with leasesPartner with Base Building Director(s), Construction Cost & Finance to produce monthly project forecasts including variance analyses as well as execution of Master Service Agreements (MSAs) and project authorizations for new and existing contractors and vendorsVendor/Contractor management including qualification and relationship building/maintenanceReview monthly billing with direct reports, confirm substantiation and audit vs budgetEnsure ‘lessons learned’ are held and placed in the feedback loop to drive continuous improvementEnsure project team complies with project turnover documentation requirements to OperationsWork closely with Operations to coordinate design criteria and construction with ongoing maintenance and operation of existing facilitiesAdditional duties as assigned by ManagementPhysical Demands And Special RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.Job RequirementsBachelor’s degree in Construction Management, or similar field, or equivalent experience7 to 10 years of experience in a management role required, 10 to 15 years preferredComplex and technical construction experience is requiredData Center experience is preferredExperience in CSA (civil, structural, architectural) and MEP (mechanical, electrical, plumbing) construction management is a requirementProficient in Microsoft Office and project management tools like MS Project or P6Travel required is expected to be 10% as required, but may increase over time as the business evolvesPhysical Demands And Special RequirementsPrimarily desk-based, remote office role. Ability to sit and work at a computer for extended periods. Occasional meetings outside normal business hours may be required due to cross-functional or counterparty scheduling. Additional DetailsThis position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!