Customer Service Representative (Part-Time) - Afternoon Shift

What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experienceStrong computer, typing and 10-key skillsExperience with Microsoft OfficeAvailable to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experienceExcellent verbal and written communication skills About the Customer Service Representative jobPay, benefits and more: Pay starts at $20.91 Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week What you’ll do on a typical day: Bill shipments according to applicable tariffs and pricing agreementsRecognize and resolve documentation errorsAssist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questionsPerform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billingProcess over, short, and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.