Retail Assistant Store Manager - Happy Valley, OR

At Consumer Cellular we are redefining Retail! At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here. As part of our retail team, you won't just sell phones and plans, you'll build relationships. You'll guide guests through decisions with patience and expertise. You'll create moments that turn first-time visitors into lifelong customers. We're expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression. What you will do The Retail Assistant Store Manager supports overall store effectiveness and delivers exceptional customer experience. This role partners closely with the Store Manager to help meet performance, sales, and customer satisfaction goals. Success in this position requires excellent customer service skills, the ability to actively sell and meet or exceed individual performance expectations, support training efforts, and contribute to the development of team members. The Assistant Store Manager helps reinforce company standards, supports daily operations, and works with the Store Manager on performance and coaching needs. The wage for this position is between $22.25-$23.50/hour plus uncapped commission. This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility. Engage customers on the sales floor, assist with device setup, plan selection, and complete sales transactions to achieve individual and store sales goals. Support daily store operations in partnership with the Store Manager, ensuring company standards and processes are followed. Reinforce training, onboarding, and policy expectations through hands-on guidance and modeling best practices. Follow established procedures to support store operations during scheduled shifts, including when the Store Manager is not present. Partner with the Store Manager on team-related matters and escalate employee relations or policy concerns as appropriate. Complete opening and closing responsibilities, including register reconciliation and securing the store per company guidelines. Maintain store presentation standards, ensuring the sales floor, backroom, and customer areas remain clean, organized, and welcoming. Implement marketing and merchandising updates, including promotional materials, signage, device displays, and pricing changes.