Team Lead - Good Vibes & Happy Camper

Team LeadGood Vibes + Happy Camper Shops Kitchen Kettle VillageIntercourse, Pa | $14-$17/hour | Full-time Non-exemptAt Happy Camper and Good Vibes, we believe great guest experiences start with great people. We're looking for an energetic, guest-focused Team Lead to support the daily operations of both stores while helping create a fun, welcoming, and engaging environment for guests and staff alike. This dual store role is ideal for someone who thrives in a fast-paced retail environment, enjoys working closely with a team, leads by example on the sales floor, and is passionate about guest service, merchandising, and creating memorable shopping experiences across two unique stores within Kitchen Kettle Village.Perks & BenefitsFamily-owned and operated since 1954Non-traditional retail and food service hours - Closed evenings and SundaysMedical, Dental, Vision401(k)Paid Time OffPenn Medicine HealthWorksWellness programsScheduling flexibility for work/life balance20% discount at all Kitchen Kettle Foods and Burnley Enterprise shopsLearning and development opportunitiesWhat You'll DoSupport the daily operations of both Happy Camper and Good Vibes to ensure smooth and consistent store performanceDeliver outstanding guest service by creating a welcoming, positive, and engaging shopping experienceBuild relationships with guests on the sales floor while supporting sales goals and team successAssist with merchandising, visual presentation, pricing, and maintaining organized, fully stocked sales floorsSupport inventory processes including stock organization, damaged goods, transfers, and returnsHelp onboard and train new team members while reinforcing company standards and expectationsMaintain product knowledge and provide support and encouragement to fellow team membersAssist with opening and closing procedures, operational tasks, and maintaining a clean and professional store environmentModel Burnley Enterprises' Vision, Mission, Values, and How-to B.E. standards through daily interactions and teamworkAll other related duties as required or assignedWhat You BringGuest-focused mindset with strong interpersonal skillsSales confidence and ability to suggest products naturallyReliability, accountability, and punctualityWillingness to learn and grow product knowledgeAbility to prioritize and stay organized in a busy environmentProfessionalism, positivity, and adaptabilityStrong attention to detailCommitment to inclusivity and respect in the workplaceClosed evenings and Sundays | 5-day work week | Saturdays and most holidays required 35-40