Specialty Health Home Care Coordinator

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community. WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance, commuter benefits and more! GENERAL RESPONSIBILITIES: The Specialty Care Coordinator is responsible for the performance of Specialty Mental Health- Health Home Plus-Assisted Outpatient Treatment (HH+/AOT) Care Coordination services. Central to this role, is the conduct of specialty assessments, enhanced service plans and intensive care coordination activities. Designed to reduce hospitalizations and increasing independence in the community. While addressing the medical, behavioral health, community services and social determinants of health for program participants with the highest needs-possessing severe persistent mental illness and co-occurring substance use disorders and chronic medical conditions. The position requires meeting the requirements of the lead Health Home, NYS DOH, OMH, and WYH to ensure patients have full access to care necessary to avoid hospitalizations. SPECIFIC RESPONSIBILITIES: • Manages oversight for care coordination activities for Specialty Mental Health-Health Home Plus-Assisted Outpatient Treatment case load • Conducts outreach and engagement for assigned program participants • Provides advocacy to facilitates access to services • Conducts intakes and comprehensive assessments • Develops specialty service plans to address the medical, mental health, substance use and social services needs for program participants • Assists patients to achieve outcomes as required by the Lead Health Home, NYSDOH and OMH • Maintains assigned caseload of patients in all phases of Health Home care coordination and maintains a productivity rate as established by Supervisor • Engages and utilizes a strengths based approach to initiate appropriate community resources and to assist participants with goal attainment • Participates in care management treatment team; working in collaboration with Primary Care and Behavioral Health providers • Completes/Maintains timely and accurate submission of documentation including assessments, progress notes, service plans in the electronic health record(s), as required by NYS DOH, OMH, Lead Health Home and WYH • Effectively documents and completes billing information as set forth by NYS DOH, OMH, WYH and the Lead agency • Attends meetings and trainings as assigned by Supervisor • Remains in compliance with local, state, and federal regulation, i.e., DHHS HRSA, NYS DOH, OMH and all accreditation standards (e.g. Joint Commission and NCQA-PCMH • Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M. Young Jr. Health Center. • Completes other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Bachelor’s degree in a qualifying field and two (2) years of experience in providing direct services to adult with severe and persistent mental illness, developmental disabilities, or alcoholism/substance abuse; OR linking individuals with SPMI, I/DD or alcoholism/substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and financial services. OR a Bachelor’s level education in any related field with five (5) years of experience working directly with persons with behavioral health diagnoses. OR a Credentialed Alcoholism and Substance Abuse Counselor (CASAC) with two (2) years of experience. Employees must have a clean license and valid driver’s license which will be verified annually. Proof of adequate auto insurance is required in compliance with NYS mandatory limits and coverage. PREFERRED QUALIFICATIONS: Master’s Degree in a qualifying field and one (1) year of experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary Range: $24.00 - $26.00 hourly