Account Representative (Medical EDI Software)

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. This person will need to travel by automobile and airplane to Kansas City, Dallas/Ft. Worth, Oklahoma City, and other cities/states in the region. Responsibilities:Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.Must be ready and able to train staff (current and new) on product features as well as everyday use.Read multiple reports and try to identify billing trends for clients.Present clients with additional products and features.Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.Assist clients in writing custom data converts and test these upon implementation.Other duties as assigned.Qualifications:Bachelor’s degree preferredDetail oriented and good investigative and software troubleshooting skillsMust be able to multitaskKnowledge of medical billing practices or Electronic Data Interchange processesAbility to maintain a professional relationship with multiple clients while being personable, to establish better lines of communicationMust be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax productSufficient public speaking skillsPrevious experience working remotely preferredMust be willing to travel by automobile/air approximately 30%-50% of the timeAbility to maintain confidentialityEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.