Regional Director of Operations (RDO)

Salary: $145,000 - $165,000 annually DOE.We are looking for an experienced leader with a strong operations and financial background for our Regional Director of Operations position in the Northwest Region. Must have a drive to motivate your team while building and championing the sales culture. The ideal candidate will be located in Washington, Utah or Idaho. This position oversees 9 communities in 5 states. Must be a licensed administrator or become a licensed administrator in at least three states in the region. Multi site operations experience in senior living with I/L and A/L experience a must! Do you lead by inspiring your teams while delivering results? If so, let's talk!PurposeThe REGIONAL DIRECTOR OF OPERATIONS (RDO) provides leadership, support and direction to Executive Directors in each community within assigned region to insure delivery of quality care and resident-centered services in accordance with all laws, regulations, and Century Park standards. Reports to the Director of Operations.Education and ExperienceBachelor’s degree from an accredited college or university in relevant field of study, or equivalent combination of education and experience requiredDemonstrated success in senior housing or healthcare operations, with minimum three (3) years operational leadership experience in a multi-site, multi-state providerMust have valid driver’s licenseMust have high level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with othersPrimary Job ResponsibilitiesBelow is a description of basic job duties though other related duties may become necessary as directed by supervisorThe areas below are expectations for each community, region-wide LeadershipDemonstrates positive leadership and provides timely and consistent support to Executive Directors and community associatesExemplifies and models the company Mission and Values of “people come first,” and consistently utilizes a “servant leader” approach to training, support and development of othersResponsible for growth, productivity and development of communities within assigned regionFinancial and OperationsAccountable for financial performance of assigned region (i.e., operating margin, census goals, budgeted revenue, expense goals)Understands licensure and regulatory requirements and assists communities in achieving and maintaining licensure and accreditationPartners with Executive Directors to develop and implement operating budgetAssists in development, implementation and support of standardized operating policies and proceduresServes as a resource for resident, family and associate concernsSales and MarketingEnsures Century Park sales model is implemented successfullyProvides direction, vision and strategy to assist in achieving competitive advantage in senior living services in the areaActively participates in sales and marketing eventsEnsures each community maintains a positive image in the greater community and develops positive relationships with business leaders and referral sourcesTalent DevelopmentTrains, evaluates, supervises, supports, counsels and develops Executive DirectorsResponsible for career development and succession planning for Executive DirectorsPromotes and monitors company’s standards for Talent (i.e., hiring process, orientation, on-the-job training, evaluations, corrective action processes, etc.)Promotes staff retention efforts in the regionAn Equal Opportunity Employer