Supervisor, OSP Field Operations

SUPERVISOR, OSP FIELD OPERATIONS OUR VALUE At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry. JOB SUMMARY The Supervisor, OSP Field Operations, is responsible for leading and overseeing outside plant construction and maintenance activities supporting Ezee Fiber’s FTTH network. This role supervises field crews and contractors performing aerial and underground fiber construction, ensures work is completed safely and to company standards, and partners closely with Construction, Engineering, and Permitting teams to meet build schedules and quality expectations. The supervisor plays a key role in driving productivity, safety compliance, and continuous improvement across OSP operations. ESSENTIAL FUNCTIONS OSP Field Leadership & Team Oversight Supervise OSP field crews and contractors performing aerial and underground fiber construction. Provide daily directions, coaching, and performance feedback to field teams. Conduct regular site visits, ride-outs, and job audits to ensure compliance with Ezee Fiber standards. Support onboarding and training of new field personnel and contractors. Construction & Network Execution Oversee OSP activities, including fiber placement, splicing coordination, make-ready support, restoration, and maintenance. Ensure work aligns with construction prints, permits, and engineering specifications. Coordinate closely with Engineering, Project Management, and Permitting teams to resolve field issues and schedule impacts. Assist with troubleshooting field construction challenges and service-affecting issues. Safety, Quality & Compliance Champion Ezee Fiber’s safety-first culture by enforcing OSHA requirements, traffic control standards, and company safety policies. Ensure work quality meets Ezee Fiber installation, restoration, and documentation standards. Identify deficiencies, implement corrective actions, and follow up to completion. Maintain a clean, compliant, and professional job site environment. Vendor & Contractor Management Monitor contractor performance, productivity, and adherence to scope and SLAs. Communicate expectations clearly and address performance issues promptly. Support invoice validation and work verification as needed. Reporting & Administration Track and report key metrics such as production, quality scores, safety incidents, and restoration timelines. Maintain accurate records for work completed, inspections, incidents, and corrective actions. Support scheduling, resource planning, and workforce allocation to meet build milestones. SUPERVISORY RESPONSIBILITIES Directly supervise one or more employees. Carries out responsibilities in accordance with the organization's policies and applicable laws. QUALIFICATIONS Education and Experience Requirements: A high school diploma or GED is required, with an associate degree or technical training in telecommunications, construction management, or a related field preferred. Candidates must have a minimum of five (5) years of experience in telecommunications or fiber OSP construction, along with at least two (2) years of experience in a lead, foreman, or supervisory role. Strong working knowledge of fiber optic construction, splicing, testing, and OSP standards, with a deep understanding of OSP network design principles, including fiber-optic cabling, pole-line construction, conduit systems, and field implementation Proven ability to lead and manage field teams in an OSP environment Strong understanding of aerial and underground fiber construction practices Ability to read and interpret construction prints, permits, and fiber maps Strong communication and cross-functional coordination skills Proficiency with mobile workforce tools, construction tracking systems, and reporting platforms Ability to work effectively in a fast-paced, field-based environment while managing multiple priorities CERTIFICATES, LICENSES, REGISTRATIONS* Valid Driver’s License PHYSICAL AND ENVIRONMENTAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. TRAVEL REQUIREMENTS Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius) TOTAL REWARDS Competitive compensation package Health, Dental and Vision insurance 401k match Paid time off and other generous benefit programs Tuition reimbursement Salary Range - $90,000-$100,000 WHY JOIN US At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the Supervisor, OSP Field Operations, you will play a critical role in building a new function that directly impacts our company’s growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation. We are seeking candidates that are legally authorized to work in the United States, without Sponsorship.