Public Safety Communications Operator (Full-Time)

CDA StatementThe Consolidated Dispatch Agency (CDA) is a joint agency (intergovernmental) that delivers around-the-clock emergency communications and dispatch services for the City of Tallahassee and Leon County. As the first point of contact in emergency situations, the CDA supports response efforts for:Tallahassee Police DepartmentLeon County Sheriff's OfficeTallahassee Fire DepartmentLeon County EMSEvery call we answer helps ensure the safety of our community through fast, accurate, and professional communication.Important Step Before You ApplyBefore submitting your application, you must first download and complete the Personal History Questionnaire linked below.Fill out the form in its entirety. Upload the completed questionnaire as your resume when applying. Applications without the completed questionnaire attached will not be considered.Personal History DocumentPlease complete this step before starting your application.Department NameConsolidated Dispatch AgencyJob SpecificationsLooking for a career where every second counts? Join our Communications Dispatch team as a Public Safety Communications Officer and be the critical link between the public and emergency responders.rs.What You'll Do:Answer and process emergency and non-emergency calls using multi-line phone and radio systems.Accurately document and relay information through computer-aided dispatch (CAD) software.Follow established procedures and federal, state, and local guidelines.Stay calm, clear, and effective in high-pressure, fast-changing situations.What's Required:Required to earn the State of Florida Public Safety Telecommunications Certification within 6 months of hireAs part of the application process, you'll be required to successfully complete:Criminal history reviewMedical and drug screeningsPsychological evaluationCVSA (Computer Voice Stress Analysis)Dispatching skills assessmentA Day (or Night) in the RoleWork a fixed 12-hour shift: 6:00 AM-6:00 PM or 6:00 PM-6:00 AMCover every other weekend as part of your rotationBe ready to report during emergency events when the community needs you mostWho We're Looking ForSomeone who thrives in a high-pressure environmentA steady problem-solver who adapts quicklyA strong communicator who can learn new systems with easeA team player who supports and collaborates with othersA professional who manages sensitive information responsiblyAn individual ready for the challenges of an emotionally demanding roleA compassionate presence for community members in crisisIf so, you may be a great fit for the CDA team. Apply today!For the complete job specification, listing essential duties and desirable qualifications, go to http://www.talgov.com/employment/hr-job-descriptions.aspxSalary Range$18.6982 to $50.7388/hourly. Hiring rate generally will not exceed $22.75/hour.Benefits InformationAt CDA, we don't just offer jobs, we invest in your future. Our full-time team members enjoy a robust benefits package that supports your career, health, and life outside of work:Generous Paid Time Off: vacation, sick, parental, and catastrophic leaveRetirement Security: both a defined benefit pension and a contribution planPaid Holidays: time to relax and recharge with family and friendsComprehensive Health Coverage: medical, dental, and vision plansExtra Protection: life insurance, critical illness, and legal coverageWellness Programs: access to resources that support your physical, mental, and emotional well-beingDeadline (Continuous)Applications are accepted on a continuous basis.Apply for Job* Careers* Sign In* New User