Customer Service Specialist (Hartford County)

What We’re Looking For • Confident communicator • Comfortable working in fast-moving situations without losing focus on the details • Strong time management skills • Basic understanding of marketing concepts and promotional tactics • Able to pivot quickly when plans change and contribute positively within a team What You’ll Do • Play an active role from corporate gatherings, functions to brand activations and promotional campaigns • Liaise with third-party vendors • Interact directly with guests to represent the brand • Track budgets and participate in supplier negotiations and contract reviews • Identify and act on opportunities to upsell offerings • Support broader marketing initiatives through promotional materials, and community outreach • Work alongside teammates to brainstorm and develop fresh event concepts and campaign ideas • Deliver responsive, solutions-oriented customer service