Paralegal

Are you looking to make an impact on a lean legal affairs team? Do you enjoy preparing strong legal documentation and managing internal processes in a highly cross functional environment? Then we might have the perfect opportunity for you.ABOUT US:ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third‐party commission fees. Through our white‐label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner‐friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.Founded in 2012, we've navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting‐edge tools, we're deepening our commitment to helping local restaurants thrive in the digital economy.ABOUT THE POSITION:As our Paralegal, you will be specifically responsible for research and document preparation for legal transactions and proceedings. You will also be dedicated to contract and internal process management. While partnering with various internal teams, you own the management of the expanding legal tool set, acting as a first level filter for legal issues, and providing legislation/compliance research and monitoring.Reports to the VP of Legal Affairs; no direct reports. This is a hybrid position and requires travel into the Culver City Headquarters 1x/month.WHAT WE LOVE ABOUT YOU:You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.You celebrate diversity. You recognize that diversity and inclusivity matter. You're committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone's voice counts.You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.You keep reaching. You set clear ambitious goals. You don't allow yourself to become complacent with where you're at and what you've done, so you seek out new opportunities and challenges.RESPONSIBILITIES INCLUDE:Contract Lifecycle ManagementManage all contract requests via Ramp and IronClad—facilitate intake, maintain repository, and train stakeholdersCommunicate with stakeholders throughout the process; track key dates, expirations, and renewalsEnsure data quality, responsiveness, and generate reports as neededLegal Research & Document SupportResearch legal issues (e.g., data privacy, marketplace facilitator regulations) and summarize findings for attorney reviewManage and update contract templates; conduct first‐level review of modification requestsReview and process all NDAs (internal and external) for attorney sign‐offCompliance & RiskTrack SOPs, licenses, and permits; ensure timely company responses and renewalsEscalate any non‐compliant practices to appropriate stakeholdersAdministration & Cross‐Functional SupportServe as first filter for employee legal inquiries via Slack/email; elevate to attorney as neededAssist with policy research and creationDraft weekly 1:1 agendas and provide timely status updatesCoordinate meetings, assist with departmental agendas, and fulfill monthly privacy requestsWITHIN 30 DAYS YOU WILL:Progress through our Ramp Camp (ChowNow's New Hire Onboarding Experience)Meet with cross‐functional leaders and team members in the organization in order to establish relationships and understand needsBegin to review and assess existing legal documentation, tools and processAttend and participate in relevant meetings to help filter legal requestsWITHIN 60 DAYS YOU WILL:Own legal documentation, applicable tools and processesReview and monitor all relevant compliance documentationWITHIN 90 DAYS YOU WILL:Make substantial contributions to legal documentation and compliance monitoringProvide suggestions and guidance on legal process improvements leveraging data gathered from gaining visibility into the business needsDrive compliance program improvements, as neededYOU SHOULD APPLY IF:You have at least 2-3 years of experience as a paralegal (or equivalent role) either at a private practice law firm or in‐houseYou have experience with legal tech tools, like CLM and procurement (Experience with IronClad and Ramp is a plus)You have knowledge of legal principles and processesYou have experience with legal and compliance monitoringYou have drafting and reviewing skills (e.g. licenses, NDA's, etc.)You are a collaborative team player with great communication skills, and an empathetic approach.You have a data‐driven approach to process improvementYou have an ability to work independently and produce consistent high‐quality deliverables in a timely mannerYou are a dynamic, curious, organized and adaptable individual, with thirst for experimentation and continuous improvementABOUT OUR BENEFITS:Expected Hourly Rate: $37.00/hr - $49.00/hr (depending on candidate location and experience)Ongoing training and growth opportunities.A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.Rock solid medical, dental, and vision plans.Mental Health Coverage - we offer several programs to support your mental health and wellness goals.Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.401(k) MatchingEmployer-contributing student loan assistance program or continuing education reimbursement programEmployee Stock Incentive Plan.Pet insurance for your fur babiesConsistent & fair leadership: we'll share info, set clear goals, show you respect, and treat everyone fairly.Enough freedom to spread your wings while still holding you accountable.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.As one of ChowNow's core values, "Celebrates Diversity", we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier‐free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we'll work with you to meet your accessibility needs.Read here about your California privacy rights.#J-18808-Ljbffr