General Manager

Job Description:GeneralManager Embarcisseekingan experienced, self-motivated, and organized leader to be our full-timeGeneralManager.Embarcis an emerging cannabis retailer, passionate about our community,customers, andpeople. If you are excited about retail leadership, read below -- we invite you to apply. What is the Job? TheGeneralManageroverseesstore operations,team leadership, andthe customerexperience. This role requires strong leadership, excellent organizational skills, and strict compliance with company policies and state regulations. Leadership Act as the business ownerofyour location. Mentor, train,and coach team members, fostering a culture of continuous learning,development, and accountability. Act as a key point of contact betweenglobalandstorestaff. Understand and follow the Collective Bargaining Agreement governing all hourly team members. Build a culture that aligns with the core values of the organization. Utilize critical problem-solving skills to make decisions for the store. Builds a relationship with local owner(s) and Community Advisory Board. Be a champion of change. Store Operations: Supervise daily store operations to ensure efficiency and compliance. ReviewstoreProfit and Loss/Budgets to drive efficiency and profitability. Buildsschedulesand reacts to businesstoach ievebudgeted labor targets. Actively builds apipeline of talent throughproactive recruiting practices. Ensuresemployeesfollowstate and unionwork hours, breaks, andsafetyrequirements. Oversee opening and closing procedures, cash handling, and merchandising. Owntheimplementation of company policies, legal regulations,and operational improvements. Maintains a deep knowledge of licensing and complianceat both state and local levels. Ensure accountability across all rolesand functions. Ableto safely lift and carry up to35lbs Act as a PPSO as needed. Customer Experience: Leads the front ofhousestore team to create an exceptional experience for customers and employees, and to exceed sales goals. Engage with customers on the sales floor, answeringquestionsand recommending products. Champion brand education and product knowledge training. Analyze sales metrics and employee performance to drive business results. Build customer retention using company loyalty programs. Oversee the communication and execution of sales and marketing initiatives. Ensure visual merchandising meets company standards. Drive community engagement, field marketing, and events. Manage customer reviews across all platforms. Inventory: Superviseall aspects of inventory management:intake,counts,pricing,transfers,recalls,stocking, and compliance. Overseeaccuratecounts and records in METRC and POS systems. Ensurerecurring audits, spot checks, and cycle countsareaccurateandtimely. Anticipate demand and manage reorder levelsofnon-cannabis suppliesto ensure product availability. Develop andmaintainstrong vendor relationships. Provide,analyze, and actioninventory reports. Ensure compliance with state and local cannabis regulations. What SkillsWe'reLooking For: Strong leadership and communication skills with both staff and vendors. Deep understanding of inventory control and compliance procedures. Highly organized, detail-oriented, and able to prioritize multiple responsibilities. Ability to lead and motivate a team in a fast-paced retail environment. Proficiencyin retail systems, compliance software, and reporting tools. Required Education and Experience: Proventrack recordofutilizingtraining and resources to drive a culture of exceptional customer experience and sales. Experience withMetrcTrack and Tracesystem. Experience withTreezPOS system. At leastfouryears of management or supervisory experience in retail or operations. Experience with computerized inventory and compliance systems. Expected Hours of Work: This is a full-timeexemptrole in a retail storeopen365 daysa year. Evening, weekend, and holiday shifts arerequiredbased on business needs. Benefits: Health, dental, vision, and life insurance Paid time off Employee discounts Professional development support Referral program Equal Opportunity: Embarcis an equal opportunity employer. All qualified applicants will be considered without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status. #J-18808-Ljbffr