Medical Front Desk Office Coordinator/Admin-Cleveland, OH

Job Overview As a Front Office Coordinator, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Duties Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans. Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources. Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information. Record Maintenance: Ensure accurate and complete electronic health records for all patients. Clinical Workflow Management: Collaborates with clinicians, referral sources and RCM to ensure timely delivery of devices. Qualifications: Experience in administrative, receptionist, or front desk roles. Proficiency in computer applications and electronic health record systems. Excellent communication and interpersonal skills. We encourage candidates who are passionate about healthcare administration to apply for this essential role within our team by applying directly to Hanger's career page at www.hanger.com/careers. Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance Application Question(s): Do you have a valid drivers license? Do you have a HS Diploma or GED? Experience: Medical administrative support: 1 year (Preferred) Location: Austin, TX 78758 (Preferred) Shift availability: Day Shift (Required) Ability to Commute: Austin, TX 78758 (Required) Work Location: In person