Patient Care Coordinator

Patient Care Coordinator (PCC) – Multiple Locations Colorado Residents Only Mindful Minds Psychiatry is a multi-location outpatient psychiatric practice with offices in Parker, Colorado Springs, Boulder, Westminster, and Denver. We provide both in-person and telehealth psychiatric care and are seeking a reliable, consistent Patient Care Coordinator to support operations across multiple clinics. This role is critical. Reliability, communication, and accountability are non-negotiable. Position Overview The Patient Care Coordinator (PCC) is responsible for front-office operations, patient coordination, scheduling, insurance-related tasks, and daily administrative support. This role requires someone who can manage details, stay organized in a fast-paced outpatient clinical environment, and show up consistently for patients and providers. Core Responsibilities · Greet and check in patients in a professional, welcoming manner · Maintain cleanliness, organization, and readiness of the office space · Schedule, confirm, and manage patient appointments · Answer phone calls and respond to patient inquiries promptly and professionally · Collect, verify, and update patient information in the electronic medical record system · Assist with insurance verification and basic billing-related tasks · Coordinate referrals and follow-up appointments as needed · Provide administrative and operational support to providers and leadership · Support multiple clinic locations as assigned Schedule Monday–Thursday: 7:45 AM – 4:45 PM Friday: 7:45 AM – 4:45 PM Friday may be worked remotely since providers are not in office. Remote work on Fridays is optional, not required. Required Qualifications · Must live in Colorado, must have reliable transportation, driver license, and car insurance · Prior experience in a medical or mental health office strongly preferred · Familiarity with mental health terminology and outpatient workflows · Strong organizational and multitasking skills · Excellent communication and customer service skills · High attention to detail and accuracy · Ability to handle sensitive information with strict confidentiality (HIPAA) · Proven reliability and consistency with attendance and communication Compensation $19–$22 per hour, depending on experience Benefits · Medical, dental, and vision insurance · Paid time off and sick leave · Paid staff morale days, team outings, and company events · Occasional pharmaceutical-sponsored lunches and dinners · One-hour lunch break and two paid 10-minute breaks · Supportive, positive, and team-oriented work environment Who This Role Is For This position is ideal for someone who is dependable, takes responsibility seriously, enjoys working in a structured outpatient medical setting, can manage multiple tasks without losing accuracy, and values teamwork, professionalism, and patient-centered care. If you meet the qualifications and are looking for a stable, long-term role in outpatient mental health, we encourage you to apply. Job Type: Full-time Pay: $19.00 - $22.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Opportunities for advancement Paid time off Paid training Vision insurance Application Question(s): How do you handle frustrated, anxious, or emotionally distressed patients while remaining professional and calm? This role requires professionalism, warmth, and consistency at the front desk, how would a supervisor describe your work reliability and attitude? Have you ever had attendance or punctuality issues in a previous role and why? Why are you interested in working at MMP? This role supports multiple clinic locations (Denver, Parker, Colorado Springs, boulder, and Westminster) are you able to commute to different locations if assigned? This is a fast paced but positive outpatient psychiatric office. How comfortable are you managing phones, patients, scheduling, and administrative tasks at the same time? This is a Full time job, we are not hiring a part role. Are you looking for a full time role? How soon are you able to start? We are looking to hire someone in the next 2 weeks. Describe how you stay organized when managing multiple tasks and interruptions during a busy clinic day? Experience: mental health: 1 year (Preferred) Shift availability: Day Shift (Required) Work Location: Hybrid remote in Denver, CO 80207