Root Cause Engineer

Job Title: Root Cause EngineerJob DescriptionWe are on the hunt for a diligent Root Cause Engineer to join our Customer Operations team. Your primary responsibility will be to identify, analyze, and resolve issues that impact our product's quality and performance. You will be working hand-in-hand with cross-functional teams to investigate complex problems, develop corrective actions, and implement preventative measures. Your proficiency in problem-solving and data analysis will be key in driving continuous improvement and ensuring customer satisfaction.Hard SkillsEngineeringRoot Cause AnalysisProblem SolvingJob TypeThis is a Contract-to-Hire position with a duration of 6 Month(s).Work SiteThis is a fully on-site position in Garner, North Carolina.Work EnvironmentThis role will be primarily onsite with travel required up to 20% of the time to investigate issues occurring in the field.About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.