Program Manager

Join Our Prairieland Family!Position: Program ManagerLocation: Maryville, ILJob Type: Full-Time | Exempt Hours: Monday - Friday; 8 am to 4:30 pm Salary Range: $58,000 - $60,000 annuallyPrairieland Service Coordination, Inc. (PSCI) is seeking a dedicated and compassionate Program Manager to join our team in Maryville, IL.What You'll DoAs a Program Manager, you'll lead a team of Individual Service Coordinators, ensure high-quality service delivery, and help individuals and families navigate the support system with care and respect.Staff SupervisionHire, train, and supervise Individual Service CoordinatorsConduct performance reviews and manage employee performanceEnsure daily staffing coverage and respond to emergency situationsProvide ongoing support and guidance to your teamMaintain Medicaid eligibility and compliance within your regionProgram ManagementMonitor billing processes and address discrepanciesReview travel expenses and approve payroll dataEnsure compliance with DHS/DD standards and internal proceduresAdministrative LeadershipRespond to provider, guardian, individual, and DHS inquiries in a timely mannerCollaborate with executive leadership and participate in agency meetingsComplete assigned tasks, DHS documentation, and crisis response activitiesCommunicate effectively with all stakeholdersWork Environment & Physical RequirementsThis position is based in a professional office setting and requires the ability to read, write, and communicate effectively. The employee must be able to move as needed to complete job tasks, which may involve sitting or standing for extended periods, bending, and navigating the workspace. Occasional lifting or moving of office supplies and materials up to 20 pounds may be required.QualificationsBachelor's degree in human services (required); Master's degree (preferred)QIDP eligibility and 5+ years of experience in human services, including staff supervisionKnowledge of the developmental disabilities service systemStrong leadership, communication, and clinical judgment skillsAbility to work flexible hours and be on-call for PAS emergenciesValid Illinois driver's license, reliable transportation, and auto insuranceWhy Join PSCI?We offer a comprehensive benefits package to support your health, well-being, and financial future:Paid Time OffMedical, Dental, and FSABasic & Voluntary Life and AD&D InsuranceLong-Term DisabilityEmployee Assistance Program403(b) Retirement PlanReady to Make a Difference?Become a part of a supportive and passionate team that makes a meaningful impact every day. Apply now and help us continue our mission of service and care at PSCI.Prairieland Service Coordination, Inc. is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.Salary: $58000 - $60000 per year