Salesforce Reporting Analyst

Salesforce Reporting Analyst Accountable for executing and processing of data change requests Responsible for maintenance, administration and support of data elements Ensures metadata, reference documentation, data files and data flows are accurate and up to date Create mappings between fields in the different sources/systems Support with data validation, quality issues, integrity, accuracy, consistency and works to resolve impacting issues related to data elements; de-duplication and cleaning Assisting with data analysis in Salesforce and Excel as needed Creation and generation of reports on various metrics both quantitative and qualitative in Excel, Salesforce and other systems/tools Salesforce.com admin support: User access administration, regular data loads, data validation Maintain user roles and profiles within Salesforce; ensure hierarchy is up to date Perform special projects as needed Knowledge, Skills and Experience: 3-5 years of experience in data management, operations or business analyst role Salesforce.com database knowledge required, Administrator or Developer certification is a plus Advanced knowledge of Excel; proficient in formulas, vlookups, pivot tables, macros Strong Data Quality, Data Governance and Data Management experience required; Database/SQL skills is a plus Past experience with integration technologies i.e. ETL, data migration and packaged applications Experience supporting a sales/account management organization Detailed oriented with strong organizational skills Effective prioritization, organization and multi-tasking skills Ability to work in fast paced, dynamic environment, meet changing deadlines and priorities on multiple simultaneous projects Excellent oral and written communication skills Professionalism in dealing with all levels of management and staff