As a Customer Experience Associate in Hardlines, you are responsible for ensuring an exceptional gue

Job DescriptionAs a Customer Experience Associate in Hardlines, you are responsible for ensuring an exceptional guestexperience in the Hardlines departments. You will assist customers in finding what they are looking forand ensure Hardlines is stocked with the products customers want. You'll know which products willmeet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions,customers will continue to shop the Exchange. You will prioritize customer needs over tasks and growsales by maintaining merchandise, signs and labels on the sales floor.So what can you expect as a Customer Experience Associate - Hardlines at the Exchange?Greet every customer with eye contact and smile in your authentic wayAcknowledge every waiting customer as soon as they arrive to the hardlines area to let themknow you'll be right with themListen to customer needs; ask appropriate follow-up questions to ensure you offer appropriateproducts that meet the specific need of the customerEnsure customers have an extraordinary experience while shoppingComplete transactions accurately and efficiently while engaging customers in appropriateconversationWe know that you can work anywhere. However, working at the Exchange is the start of somethinggreat! While you make it easy for our customers, we focus on you and your development! Ourpeople make us who we are. We want to see you grow, so we put growing together at the forefrontof everything we do. It is our duty to provide you with the tools and resources that you need tosucceed. Joining the Exchange means joining a team that is devoted to you!