Service Advisor

Service Advisor - Join the Rosen Hyundai Team!Are you a people-focused professional who thrives in a fast-paced environment? Do you enjoy helping customers feel confident and cared for throughout their vehicle service experience? If so, Rosen Hyundai wants to meet you!At Rosen Hyundai, we believe great service starts with great employees. We're proud to offer a healthy work-life balance, reasonable workloads, and a supportive team environment where your time, well-being, and career growth matter.Competitive Benefits Package, Including:Competitive payMedical, dental, and vision401(k) retirement planGroup life insuranceFlexible Spending AccountPaid vacationEmployee discountsA team culture that values you as a person-not just an employee As a Service Advisor, you'll be the friendly, knowledgeable link between our customers and our service department. Your day will include: Greeting customers promptly with professionalism and enthusiasmListening to customer concerns and documenting vehicle informationCommunicating vehicle symptoms clearly and accuratelyRecommending maintenance based on vehicle age, mileage, and historyPreparing accurate labor and parts cost estimatesSetting up appointments, follow-ups, and loaner vehicles (including insurance verification)Monitoring vehicle progress and keeping customers updatedEnsuring final invoices match work performedExplaining completed work and charges in a clear, friendly wayA track record of exceptional customer satisfactionPrevious experience as a Service Advisor, Assistant Lane Manager, or Service ConsultantHigh energy, positive attitude, and a customer-first mindsetStrong communication and organizational skillsDesire for a long-term career with a growing automotive groupIntegrity, professionalism, and eagerness to learnBasic computer skills and willingness to learn new softwareCompetitive Benefits Package, Including:Competitive payMedical, dental, and vision401(k) retirement planGroup life insuranceFlexible Spending AccountPaid vacationEmployee discountsA team culture that values you as a person-not just an employeeRosen Automotive Group is an equal opportunity employer, committed to providing a workplace free from discrimination and harassment based on any protected characteristic.If you're ready to grow your career, deliver outstanding customer service, and join a company that respects your time and talent, apply today!