Senior Director of Facilities Management Services
REQUIRED QUALIFICATIONS:EDUCATION & EXPERIENCE - Equivalent to a bachelor's degree in business administration, facilities management, public administration, or related field and five (5) years of progressively responsibly experience in administrative, financial, or operational management. Experience should include at least two (2) years of leading or supervising professional staff.LICENSES - Possession of a valid driver's license or the ability to obtain by date of hire.SKILLS, KNOWLEDGE & ABILITIES (SKA's) -Regular and reliable attendance is required.Thorough knowledge of facilities maintenance and operations functions, including building systems (HVAC, electrical, plumbing), utilities infrastructure, custodial, grounds, and fleet operations.Knowledge of maintenance management practices, including preventive maintenance programs, work control systems, and asset lifecycle management.Knowledge of budgeting, financial management, cost recovery models, and financial reporting in a complex operational environment.Knowledge of applicable CSU policies, ICSUAM requirements, public contracting practices, and regulatory compliance requirements related to facilities operations.Strong analytical skills to evaluate operational and financial data, identify trends, and develop actionable recommendations.Skill in managing complex operations through subordinate supervisors and staff, including coordinating multiple functional areas simultaneously.Skill in developing and implementing operational processes, performance metrics, and service level standards.Ability to plan, organize, and direct a major functional area supporting facilities operations with minimal supervision.Ability to integrate administrative, financial, and operational functions to support efficient service delivery.Ability to independently develop solutions to complex operational and organizational problems with significant operational and financial impact.Ability to lead and develop staff, including setting expectations, monitoring performance, and fostering a collaborative and accountable work environment.Ability to interpret and implement policies and procedures and recommend improvements based on operational needs.Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.Thorough knowledge of English grammar, spelling, and punctuation.Ability to interpret, communicate and apply policies and procedures.Ability to maintain a high degree of confidentiality.Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.Working knowledge of or ability to quickly learn University infrastructure.Must be willing to travel and attend training programs off-site for occasional professional development.Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.PREFERRED QUALIFICATIONS:Master's degree in business administration, public administration, facilities management, construction management, or a related field.Professional certification in facilities or asset management (e.g., Certified Facility Manager (CFM), Certified Educational Facilities Professional (CEFP), or equivalent).Training or certification in project management (e.g., PMP or equivalent) focused on maintenance, repair, or capital project coordination.Training or certification in process improvement or continuous improvement methodologies (e.g., Lean, Lean Six Sigma), with demonstrated application to improving operational workflows, service delivery, or administrative processes.Experience in a higher education, public sector, or large, multi-facility environment with complex infrastructure and diverse building systems.Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.ENVIRONMENTAL FACTORS: N/ASPECIAL CONDITIONS:SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last seven years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.MANDATED REPORTER: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.CONFLICT OF INTEREST: A "designated position" in the CSU's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.The California State University ("CSU"), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect. All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation.Campus contact for our Nondiscrimination policy is Allan Williams, Associate Vice President of Civil Rights & Compliance, (661) 654-2713.Advertised: May 06 2026 Pacific Daylight TimeApplications close: