Technical Support Engineer
We're hiring on behalf of a Haystack partner!
The Role:
- Implement technical solutions and provide high-quality support for computer hardware, operating systems, and enterprise application software.
- Manage local technical projects and contribute to the creation or maintenance of internal policies and procedures.
- Troubleshoot and resolve complex operational issues, including identifying root causes and process inefficiencies.
- Maintain infrastructure networking and computing systems to ensure high availability during production hours.
- Provide analytical and technical assistance to staff and management to drive continuous improvement.
What You'll Need:
- 2+ years of experience in PC repair, troubleshooting, deployment, and corporate operating system support (Windows, Mac, or Linux).
- 2+ years of experience supporting and maintaining corporate network environments, including DNS, DHCP, and TCP/IP.
- 1+ years of experience with server technologies and IT service delivery.
- Ability to perform physical tasks such as moving up to 49lbs and standing or walking for extended shifts. What's On Offer
- Competitive hourly rate of $27.21 – $37.50.
- Comprehensive healthcare benefits starting on Day 1, including medical, dental, and vision coverage.
- Retirement savings program with company matching and paid parental leave. Apply via Haystack today!