Operations Coordinator

Are you ready to streamline operations and elevate marketing efforts at a firm dedicated to client advocacy?Can you seamlessly coordinate with external vendors while managing intricate office tasks?Do you enjoy using tech tools and AI to optimize workflows and boost productivity?Are you a proactive problem-solver who thrives in a fast-paced legal environment?Final question: When faced with a challenge, do you get excited or run away?** IMPORTANT: TO APPLY **If you have any questions, please email recruit@crisp.co only.Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.**RECRUITERS DO NOT CONTACT**At Hawk Law Firm, located in Macon, Georgia, we are renowned for our excellence in personal injury law. Guided by Jon Hawk, our founder and our lead attorney, the firm offers unparalleled representation to individuals and families facing life-altering injuries and wrongful death. Our focus is on empowering clients through compassionate and clear advocacy, ensuring they are informed and supported during every phase of their legal journey.Our practice areas include car and truck accidents, product liability, and wrongful death cases. We are committed to serving our clients with the utmost respect and drive to achieve exceptional results. This dedication has earned us the trust and appreciation of countless clients across Georgia. Our core values focus on putting clients first, maintaining excellence in representation, and fostering transparent communication throughout the legal process.The Operations Coordinator at Hawk Law Firm will play a pivotal role in refining our operational processes and enhancing our marketing initiatives. By supporting the firm's strategic goals, this individual will ensure that both our internal operations and client interactions are smooth, efficient, and effective. This position is essential in freeing up our lead attorney, Jon Hawk, to focus on high-impact cases, thereby maximizing the firm's success and client satisfaction.What you'll do:Vendor Coordination: Manage relationships and coordination with external marketing and operational vendors.Marketing Support: Oversee digital marketing tasks including content creation and social media management using tools like Camtasia and Canva.Administrative Management: Streamline office operations, including email triage and calendar management for Jon Hawk.Case Progression Facilitation: Assist in monitoring case progress and identifying bottlenecks to ensure timely case movement.Finance Coordination: Support light finance oversight such as reviewing financial reports for planning and meeting preparation with accountants and financial advisors.Networking and Outreach: Plan and participate in community engagement and networking events to enhance the firm's visibility. Manage projects and events such as seminars, webinars, and public events.What we're looking for:Marketing Experience: Hands-on experience in digital marketing, content coordination, and basic video editing. Familiarity or willingness to learn SEO optimization to improve website visibility through content strategy.Vendor Management: Demonstrated success in managing and auditing external service providers.Technical Proficiency: Familiarity with tools such as GoDaddy, Camtasia, Facebook, Instagram, Canva, YouTube, TikTok, and Google Workspace. Experience with Filevine Case Management or similar software for law firms is a plus but not required.Organizational Skills: Strong multitasking abilities with an emphasis on detail and follow-through.Communication Skills: Excellent communicator comfortable with representing the firm in various settings.Proactive Mindset: Self-starter with an ability to address issues promptly and independently.Why you should work here:Direct Impact: Engage directly with leadership and make significant contributions to the firm's operational success.Collaborative Culture: Join a small, tight-knit team that values teamwork and collective problem-solving.Innovative Environment: Opportunity to leverage new technologies and AI tools to improve operations and marketing efforts.Learning Opportunities: Access to professional development courses and workshops funded by the firm.Additional perks:Health Insurance: The firm pays 50% of the premium, starting immediately upon hire.Retirement Plan: 401(k) with a 6% employer match available.Paid Time Off: 15 days of PTO annually, along with approximately nine paid holidays.Wellness Stipend: $50 monthly for fitness or well-being activities.This is more than just an Operations Coordinator role-it's an opportunity to be a key player in the dynamic world of personal injury law at Hawk Law Firm on a team that has purpose. If you're ready to make a tangible difference and help drive excellence in our client services, we encourage you to apply and become a vital part of our committed team.At Hawk Law Firm, our values guide how we work and how we serve our clients:Excellence - We hold ourselves to a high standard and take pride in delivering exceptional work.Attention to Detail - The small things matter, especially when our clients are counting on us.Professionalism - We approach every interaction with respect, integrity, and accountability.Kindness, Honesty, and Humility - We treat others well, speak truthfully, and remain open to growth.Teamwork - We succeed together and support one another in achieving shared goals.Hard Work & Focus - We show up ready to contribute, solve problems, and move the firm forward.Emphasis on Learning - We believe in continuous improvement and developing our skills.Acceptance of Criticism & Radical Candor - We welcome constructive feedback and communicate openly to get better.Appropriate Work/Life Balance - We value sustainable performance and respect the importance of life outside of work.Community Engagement- We are actively involved in our community, participating in initiatives such as volunteering with Ronald McDonald House Charities of Central Georgia, the Cherry Blossom Road Race, the Rotary Club of North Macon, and supporting impactful organizations like Families 4 Families.