Office Services Support

Office Services SupportThe Office Services Support serves in a vital and supporting role on the Office Services team. The Office Services Support serves as "gatekeeper" for the lobby areas and ambassador of first impressions to guests and callers. This position is very integral to the Office Services team as it serves the staff through funneling all outside communications, creating a friendly and welcoming atmosphere, making sure supplies/resources are available, and providing clerical duties. This position also serves to help support the Office Services Coordinator in daily tasks and projects.Qualifications:Committed to global missions and overall vision of PioneersMust practice and support the relevant elements of the US Mobilization Base ManualMust be able to multi-taskExcellent communication and leadership skillsMust possess a valid driver's license and maintain a good driving recordHigh school diploma or GEDBasic skills in MS Office suite--Word, Outlook, Excel, and SharePointMust be able to answer and direct phone callsAbility to work independently and to plan, organize, and handle multiple tasks as necessaryMust be able to relate positively with diverse groups of people (guests, staff, volunteers and vendors)Must be able to adapt to changing assignments and environmentsMust have a keen eye for detailMust maintain a positive attitudeResponsibilities:Keep the reception/lobby areas clean and clutter free to create a welcoming atmosphereBe able to perform light custodial dutiesMaking coffee and keeping the cafe area clean and restockedGreet incoming guests and vendors with a welcoming attitudeHandling and transferring of incoming communication to the proper individual and/or teamAssist with assigned clerical duties & projectsCompile end of monthly reports include cash box to be submitted to FinanceProvide customer service for book and supply ordersProvide excellent communication to staff, visitors, and vendorsProvide point of sale for Latitudes itemsCash/credit card handling for merchandise salesAssist in electronic filing of newsletters and emailsActively respond in a timely manner to emails in multiple shared inboxesHandling and transferring of incoming callsProvide online customer service on Pioneers' websiteProvide support with mailroom responsibilities including but not limited to processing, sorting, and delivering mail/packagesDistribute packages and envelopes throughout the dayRestock first aid kitsMaintain neatness in Mailroom and desk areasKeeping Receptionist & Mailroom guide up to datePhysical Demands:Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptionsPhysical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange informationVision: See in the normal visual range with or without correctionHearing: Hear in the normal audio range with or without correction