Patient Care Coordinator

Patient Care CoordinatorCompany OverviewAt Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. This position is for our Zanesville, OH location. No remote work available.ResponsibilitiesAdministrative Support: Perform a range of office tasks efficiently.Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.Communication: Handle incoming calls and follow up with patients professionally.Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.Office Environment: Maintain a clean, welcoming workspace.Qualifications High School diploma or equivalent required.Preferred: 2 years' experience in office administration, sales, or customer service.Proficiency in MS Office.Flexibility to work varying hours.Competencies Strong customer service orientation.Team player with a positive, enthusiastic attitude.Self-motivated, organized, and decisive. Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.