Sales Training and Enablement Manager

Company Overview:Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.Quick facts:Founders are ML engineers & data scientists from Uber & Google and are also restaurant operatorsIn 4 years, we are operating in 10,000 locationsAchieved 150% revenue growth in 2025Creating a new VSaaS category in a $300B marketAbout the Role:We're looking for a Sales Training & Enablement Manager to build the systems and programs that make our sales team better every week. This role owns end-to-end enablement: onboarding, certifications, playbooks, call coaching, messaging, and ongoing training. You'll partner closely with Sales Leadership, RevOps, Marketing, and Product to improve rep productivity, ramp time, win rates, and forecast reliability. This role is ideal for someone who thrives on turning tribal knowledge into scalable, repeatable systems, and who can confidently coach while operating with strong structure, metrics, and cadence.What You'll Own:Onboarding & Ramp: Design and run a repeatable onboarding program for SDRs and AEs, managers (main focus), including 30/60/90 plans, checklists, and milestone-based ramp expectations. Build and maintain role-based certifications (discovery, demo, objection handling, competitive positioning, pricing, proposals).Training & Coaching: Create and run a weekly enablement cadence (live trainings, workshops, office hours, deal reviews). Develop and manage call coaching programs, including scorecards, feedback loops, and talk tracks. Partner with sales managers to diagnose performance gaps and deliver targeted improvement plans at both the rep and team level.Content & Playbooks: Own the sales enablement library: talk tracks, battlecards, discovery guides, demo flows, objection handling frameworks, email/call templates, and mutual action plans. Maintain a clean, searchable source of truth across WorkRamp and Google Drive. Ensure sales messaging stays aligned with product updates, pricing changes, and competitive shifts.What We're Seeking:4+ years in sales enablement, sales training or sales opsExperience enabling SDR and AE motionsStrong coaching ability: you can listen to calls, diagnose issues, and coach reps/managers to improveBuilt onboarding and certification programs from scratchExperience with multi-product messaging and value-based sellingStrong cross-functional execution with Sales, Marketing, Product, and RevOpsExcellent written communication and content-building skillsComfortable using Salesforce and revenue tools to measure outcomesA hands-on, roll-up-your-sleeves leader who thrives in a fast-paced, evolving environmentNice-to-have:Experience selling SaaS to restaurants, ideally large chainsExperience selling SaaS to accountants, ideally restaurant focusedExperience working with an early stage startupWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.J-18808-Ljbffr