Client Services Associate
At North Jersey Concepts, we are dedicated to providing comprehensive direct marketing strategies tailored to the unique needs of telecom providers across Wayne, NJ, and its surrounding areas. Our business development consultation services and career growth opportunities are all designed with our clients in mind. We prioritize our clients' needs and goals, taking the time to understand their unique challenges and opportunities to make the most of our marketing efforts. This client-centric approach enables us to deliver tailored solutions that drive meaningful results, making our clients feel valued and important.
Training & Growth Opportunities:
To set you up for success, we provide training that equips you to work independently and collaboratively. As a Client Services Associate, you will gain in-depth knowledge of the direct marketing industry of our products, develop strong communication and negotiation skills, and enhance problem-solving abilities. With ongoing coaching, mentoring, and learning opportunities, you'll stay on track for success while staying tech-savvy in a rapidly evolving world of marketing & sales.
Key Responsibilities of the Client Services Associate Role:
Engage with potential customers (in-person), providing information and answering inquiries, and providing exceptional customer service throughout the entire interaction, always prioritizing the customer first
Support lead generation and follow-up efforts to convert prospects into customers
Maintain and update sales records, reports, and databases
Collaborate with team members in implementing marketing strategies and campaigns to achieve sales goals and meet client expectations
Our Client Services Associates attend training sessions and stay informed on industry trends and product knowledge
Represent the company professionally and enthusiastically at events and promotional activities
Qualifications of the Client Services Associate Role:
A high school diploma or equivalent is required
1-2 years of previous experience in sales, marketing, or customer service is preferred but not required.
Ability to build rapport with clients and close sales effectively
Efficient, adaptable, goal-oriented, and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
A naturally outgoing individual who thrives in human interaction
Benefits:
Opportunities for career advancement and professional development
Dynamic and supportive team culture
Training and mentorship programs
Exciting travel opportunities and networking events
Job Type: Full-time
Pay: $3,600.00 - $5,200.00 per month
Work Location: In person