CFSS Intake Specialist

Job TypeFull-timeDescriptionPinnacle Services is seeking a CFSS Intake Specialist to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area.Key Responsibilities Client Intake and Communication: Serve as the first point of contact for incoming person served calls and emails. Accurately complete intake forms, ensuring all necessary person served information is documented. Coordinate follow-ups for missing documentation or incomplete service agreements. Data Entry and Record Management: Maintain detailed and organized records of all intakes in agency systems. Update and maintain spreadsheets by entering accurate information received through the intake process. Team Collaboration: Work closely with CFSS workers to transition completed intakes for consultation. Provide status updates and feedback to the CFSS Supervisor as needed. Administrative Support: Respond to client inquiries promptly and professionally. Assist in improving intake workflows to enhance efficiency. Company PerksTraining Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote. Health InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term DisabilityVoluntary Life InsuranceMN Paid LeaveFlexible Spending AccountPaid Time Off7 Holidays401K - Eligible to contribute the 1st quarter after 6 months of employment Animal Friendly Corporate OfficeProfessional Growth OpportunitiesFlex-time available after the first 30 days.RequirementsDHS Requirements for Employees Working Directly with CFSS Participants: Must be at least 18 years old. Successfully pass a background study. Meet One Of The Following CriteriaOne year of full-time experience providing direct services to individuals with disabilities or those over 65. One year of full-time experience coordinating or directing services for these populations, including self-directed services. Personal experience in coordinating their own services. Salary Description$21/hour