Customer Sales and Support Specialist (Technical)

Job Description Measure What Matters — With UsAt KOBOLD, we help people measure what matters. We develop and manufacture high-quality instruments that measure flow, pressure, level, and temperature across industrial applications.With more than 300 product lines, KOBOLD is known for superior quality, technical innovation, and one of the broadest portfolios of sensors, switches, and transmitters in the industry. For decades, we’ve helped shape the field of industrial instrumentation. Now we’re growing — and this is where YOU come in.What This Role Actually Is (And Isn’t)This is an onsite, inbound technical sales role — not field sales.You will:Work from our Pittsburgh officeManage incoming customer and distributor opportunitiesReview technical requirementsConsult with customers and engineersDeliver accurate quotes and solutionsYou will not:Go door-to-doorCold call in the fieldTravel extensivelyThis role is highly transactional, consultative, and relationship-driven, focused on helping customers select the right technical solution quickly and effectively.Why You’ll Love Working HereThe Technical Sales Representative is a key role at KOBOLD. You’ll join a collaborative team where every voice matters and where you can grow your technical and commercial expertise.In this role, you will:Manage inbound sales opportunities from inquiry through quoteCollaborate with customers to understand application needsUse technical knowledge to recommend appropriate solutionsPartner with engineers to interpret requirementsCoordinate with vendors on product details, pricing, and delivery timelinesBuild strong relationships with customers and distributorsDevelop deep knowledge of our products, processes, and applicationsYou’ll use both your technical curiosity and communication skills every day.What You BringTechnical Curiosity + Sales MindsetYou enjoy understanding how things work and helping others solve problems. You can grasp technical concepts and explain them clearly.Technical aptitude or experience required (manufacturing or industrial background preferred)Engineering degree not requiredAbility to learn complex products and applicationsComfort working with technical specificationsPersonality MattersWe value people who are:Naturally collaborative and personableStrong communicatorsCurious and solution-orientedAccountable and self-motivatedEnergized by helping customersYour ability to build relationships and provide consultative guidance is just as important as your technical skills.Sales & Business SkillsStrong organizational and problem-solving abilityComfort managing multiple opportunitiesBusiness acumen and ownership mindsetExperience in consultative or technical sales is a plusLocationThis is an onsite role with hybrid potential based near our office in the Robinson Township area of Pittsburgh, PA.Join UsWe’re looking for someone who wants to play a key role in our continued growth. If you’re excited about combining technical knowledge, customer interaction, and problem-solving in a collaborative environment, we’d love to hear from you.Apply today and help us measure what matters.