1st / 3rd Shift Direct Care

The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, independence, and community engagement, embodying MHA's Core Values of Respect, Integrity, and Compassion, while adhering to all relevant policies and guidelines.Pay Rate: $20 an hourOpen Shift: Fridays 9am - 4pm, Saturdays & Mondays 8am -4pm, Wednesdays 3pm - 11pmKey ResponsibilitiesCommunicate respectfully with participants to promote self-esteem, empowerment, and independenceAssist with personal care, daily routines, meal preparation, and support participants in managing finances and transportationFacilitate access to community resources, teach self-advocacy skills, and implement individualized service plansComplete all required documentation, track progress, and report incidents, emergencies, or concerns promptlyMaintain scheduling flexibility, participate in team meetings, and attend required trainingsDemonstrate professionalism, collaborate with the team, and support program goalsAbout New Ways Services - (ABI Division)New Way is MHA's residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.Equal Opportunity StatementThe Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.RequirementsValid driver's license, sufficient insurance, and a reliable vehicleAbility to work independently and as part of a team, managing time and priorities effectivelyFlexibility to adapt to the evolving needs of participantsAbility to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobilityWillingness and ability to obtain certifications in medication administration (MAP), CPR, and first aidMinimum age of 18; high school diploma or equivalent preferredSix months of relevant experience preferred, especially with individuals with brain injuries or mental health challengesBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$20 an hour